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About Shipping

About Shipping

At lucyys, we know when you buy something online, you want to get your purchase as fast (and as cheaply) as possible. That's why we offer FREE standard shipping! Please see below for details of our shipping policy.

Q: What shipping methods do you use? How much do they cost?
A: We use airmail.

To USA & Canada:

1. Flat Rate Shipping (8-15 business days) Not Including Processing Time - $6.99($0.01-$58.99)

2. Flat Rate Shipping (8-15 business days) Not Including Processing Time - Free (Over $59)

3. Expedited Shipping (5-7 business days) Not Including Processing Time - $9.99

To Rest of World:

1. Flat Rate Shipping (8-15 business days) Not Including Processing Time - Free (Over $59)

2. Flat Rate Shipping (8-15 business days) Not Including Processing Time - $6.99 ($0-$59)

Please be noted that handling time (1-5 business days) is NOT included.

Tips:

Our products most are customized, in order to ensure the high quality, our processing time may be extended by 5-10 working days

Q: Can you guarantee shipping times?
A: Sadly not as this is the responsibility of the postal service

Q: Can I track my order?
A: Yes! Our service is fully traceable on websites such as www.usps.com.

Q: Where do you ship to?
A: We ship worldwide

Q: What will happen if I refuse to accept my delivery?
A: If the order is returned to us, once we have received it, we will refund 50% of your payment to you.

Tips:

Package Safety

Affected by COVID-19, to make your packages safer and ensure the quality higher, we are improving our delivery process, so there maybe a 15 working days delay in the delivery.

We're working closely with our fabric suppliers to make sure all the fabrics we use are with disifection guarantee. All of our packages are rigiorously disinfected several times daily using hosital standards